Life Musings

I told my Toshiba story to some guys on the 'net. A customer service bastard there got defensive, and insisted that Toshiba's policy was reasonable. "It costs money to return calls!" he insisted. "Heck, if you just warn people that a part might not be in stock, they might call back and eat up valuable time. That costs companies money!"

What a weasel.

I don't care if it costs money, bucko. If you tell me that a part is shipping out on Friday, you had better be telling me the truth. If you promise me a delivery date without even bothering to check if a part'sin stock, then you are being deceptive and irresponsible. And if your inventory system won't let you determine if a part is in stock, then you had better let me know right up front.

Bastard.